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Home/Contact

Contact

Contact our crew

Send word and someone who knows the answer will reply within one tide — twelve hours, and rather less if the counting house is open.

Send word

Tell us what you need

Provisioning enquiry, a question about the cure, a cask that turned, or a fleet contract — it all comes to the same desk and gets read by a person.

Word received.

Your message is on the quartermaster’s desk. Expect a reply within one tide. If it is urgent, the counting house takes callers until eight bells.

We reply to every enquiry. We never sell a manifest, a mailing list or a customer’s route to anyone.

The counting house

Barrie’s Banana Factory
Cooper’s Wharf, Port Royal
Jamaica

The stone building with the yellow door. Open from first light to eight bells, Monday through Saturday.

By letter

Provisioning enquiries
quartermaster@barriesbananafactory.com

Accounts & settlement
countinghouse@barriesbananafactory.com

Spoilage claims
casks@barriesbananafactory.com

Response times

  • Spoilage claims — same day, always
  • Existing accounts — within one tide
  • New enquiries — one working day
  • Fleet contracts — costed within two days
Faster routes

Or skip the queue entirely

Book a demo

Forty minutes at the yard or by appointment in your port. See the curing sheds, taste the cure at six and twelve months, ask the cooper anything.

Request a quote

Route, tonnage and timeline in, costed manifest out. Two days, no obligation, and we will tell you if a smaller tier serves you better.

Read the material first

Product overview, the ROI whitepaper, curing guides and the 2026 pricing guide — all free, none of them gated behind a form.